Body language to increase sales in a department store.
We live in a time where people have become more demanding when it comes to acquiring new products or services, not only looking for quality and a good price, they also expect a warm treatment from the bidders. The customers perceive perfectly when the sellers are friendly with them, and the return to the store will depend to a great extent on the treatment that is offered to them. Remember that they are the ones who are acquiring our products or services, therefore, at that moment, they become our bosses and therefore we must deliver our best service to them.
Today the movement of the body can reveal the identity of people; how they feel at that moment or the opinion they have regarding situations that are presented to them, even the way they are sitting shows their state of mind. Also the way they are dressed can give us an idea of their tastes and attitude. Recent studies show that if we stare at people or if we sketch a sincere smile we can open the way to what we want because of the appearance we reflect. In addition, standing up expresses that we feel safe with what we are doing, and this is perceived by customers, which ensures many advantages towards sellers.
Source: https://www.gestiopolis.com
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