The 5 Tools that a Community Manager must use to be successful in their work.

Any person in charge of the community management of a brand knows that work implies talent, relevance, great efficiency and above all patience and organization. It is that, it is not easy to be (almost) 24 hours a day doing a follow-up and evaluation of the performance of the contents, comments and the name of the company in general.

Luckily, there are hundreds of tools that help this work, be more enjoyable. See below, 5 tools for a community manager.

1. Trello
Trello is a very useful application, which you can obtain for free, which helps in the organization of tasks, plans and actions, in the creation of calendars and allows to establish those responsible for carrying out the planned task.

2. Hootsuite
This is one of the most used tools to program publications on social networks, keep track of mentions, direct messages, among others. It also has a section where you can find statistics and check the evolution of the general metrics of social networks.

3.Buffer
This tool acts as a content manager and you can both share and schedule entries on social networks such as Facebook, LinkedIn and Twitter. Similarly, with it you can access statistics on the interaction and monitoring of managed accounts.

4. Marketing calendar kit
This kit is a compilation of editorial calendars in which the calendar for social networks is included. When you download it, you can edit it and organize the order of your publications and you can see important dates in time to react with valuable content:

 5.Slack
Slack is an application for the cell phone and for the computer that acts as an integrating chat in a company. Group the communication of the work teams so you can focus on your work. It has support channels such as private conversations and is integrated with external services such as Google Drive, Trello, among others.

Source: https://marketingdecontenidos.com